EFFECTIVE COMMUNICATION

When we communicate with someone the exact context and spirit of what we want to communicate should be understood by the other person. The communication is incomplete if the other person does not understand what we are conveying. Many of the day to day issues and problems could be avoided if the communication is effective.

Effective Communication is not at all difficult. It calls for additional effort and attention on both sides. There is certainly a dire need for us to communicate effectively with other people whether it is personal or for business.

The maximum communication that we do is with ourselves. We are constantly communicating within ourselves by asking various questions and trying to get answers for most of those questions. This constant communication within ourselves is the trigger for most of our external communication with people. If we are thinking about something and communicating within ourselves. As a result of that internal thinking and communication if we are in an angry mood, then we reflect that anger when we communicate with other person. The mood and temperament that we reach through the internalised communication gets reflected when we have external communication with others and we tend to influence the others with that mood, temperament and attitude.

It is very important for us to rationalise the thought process and streamline our internal communication first as this would pave the way for an effective communication when we interact with people. Before we start the communication with the other person (irrespective of the mode of communication) we need to be clear on the following:

1. What is the purpose of the communication and what is our specific goal
2. Be precise and clear
3. Ensure that the other person is attentive and has understood what you say
4. Be positive in your attitude, body language and choice of words
5. Be flexible in your approach

We can achieve a lot through effective communication and save ourselves from confrontations, dis-agreements, ill-feelings and conflicts.

T.P.Anand
Dubai, U.A.E.
9th April 2012